Home Media News & press releases A look back at the 8th ...


A look back at the 8th edition of the 2013 Edenred-Ipsos barometer on the well-being and motivation of European employees

Presented on June 12, this edition shows how the opinions of employees from six European countries and their motivation at work have changed, in the current crisis period.

A reference on the employee benefits market, Edenred has been developing a wide range of tools to understand social trends for over 50 years. Since 2004, more than 65,000 employees have already been surveyed.

"As an observatory for the job market, we constantly monitor social trends to stimulate the spirit of innovation among our teams and develop new solutions that improve the quality of life of employees" declared Jacques Stern, Chairman and Chief Executive Officer of Edenred.
The 2013 edition was conducted among a sample of 7,200 employees in six countries (Germany, Belgium, Spain, France, Italy, United Kingdom) between February and March.

This eighth edition of the 2013 Edenred-Ipsos barometer shows three major trends.

Growing concern about jobs in all of the surveyed countries

With unemployment approaching 10.9% in the European Union, the 2013 Edenred-Ipsos Barometer shows growing concern about jobs among employees (+4 points for France versus 2012, +15 points for Germany and +12 points for Italy).
For a vast majority of employees, holding onto their jobs is a major concern as well as purchasing power expectations which are increasing, especially in Southern Europe and France

Affirmed claims of "default" loyalty to employers

The 2013 results indicate that European employees are loyal to their companies in spite of the difficult economic context.
However, this "default" loyalty is observed at a time when professional dissatisfaction is higher than in 2012, with mobility being perceived as a risky enterprise.

The capacity to keep employees motivated is unequal between countries

The 2013 Edenred-Ipsos Barometer identifies various models, some of which are weathering the crisis better than others:

  • "Contractual" environments in Germany and Belgium generate more recognition of work;
  • There is a more "opportunistic" environment in the United Kingdom where employees are detached and potentially more volatile;
  • Environments generating little recognition in Italy, France and Spain rely on very individualistic employee attitudes.

Antoine Solom, International Director, Ipsos Loyalty, emphasizes: "In crisis periods, it is important to not rely on 'default loyalty' but rather develop active, targeted employee policies, especially in the two key areas of well-being at work and professional development."

More information about Edenred-IPSOS barometer


Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting more than 52 million users and 2 million partner merchants in 45 countries via close to 1 million corporate clients.

Edenred offers specific-purpose payment solutions for food (such as meal benefits), incentives (such as gift cards, employee engagement platforms), mobility (such as multi-energy, maintenance, toll, parking and commuter solutions) and corporate payments (such as virtual cards). 

True to the Group’s purpose, “Enrich connections. For good.”, these solutions enhance users’ well-being and purchasing power. They improve companies’ attractiveness and efficiency, and vitalize the employment market and the local economy. They also foster access to healthier food, more environmentally friendly products and softer mobility.

Edenred’s 10,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day. 
In 2022, thanks to its global technology assets, the Group managed some €38 billion in business volume, primarily carried out via mobile applications, online platforms and cards.

Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC 40 ESG, CAC Next 20, CAC Large 60, Euronext 100, FTSE4Good and MSCI Europe.

Read also

Press contacts


Media relations

By phone: +33 (0)6 83 54 12 10