Home Media News & press releases The Edenred France Customer Relations Center ...


Awards 28 October 2015

The Edenred France Customer Relations Center is voted customer service of the year once again

The eighth Customer Service of the Year Awards* saw Edenred France win first prize in the prepaid corporate services category.

For the second year on the trot, Edenred France's Customer Relations Center (CRC) claimed the award for theCustomer Service of the Year at the ceremony organized by Viséo Conseil on October 16 in Paris. Edenred's subsidiary entered the competition with its Ticket Restaurant® and Ticket Kadéos® solutions.


            The winners at the 8th Customer Service of the Year Awards

The competing companies are ranked according to 215 mystery client tests conducted by volunteer consumers. The tests include phone calls, e-mails or forms and web surfing. The company with the highest score in each category is elected Customer Service of the Year.

"The Customer Service of the Year prize rewards the teams at the CRC for all their hard work, which is totally focused on the satisfaction of our corporate and public sector clients. This year's award is particularly significant, because it comes at a very important time for Edenred France, with the launch of the Ticket Restaurant® card." concludes Ludovic Beaudoux, Director of the Edenred France Customer Relations Center.

  * Inference Operations survey - Viséo Conseil survey, conducted between May and July 2014 using a mystery client methodology with an average of 210 contacts divided between telephone calls, e-mails and web surfing..



Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting more than 52 million users and 2 million partner merchants in 45 countries via close to 1 million corporate clients.

Edenred offers specific-purpose payment solutions for food (such as meal benefits), incentives (such as gift cards, employee engagement platforms), mobility (such as multi-energy, maintenance, toll, parking and commuter solutions) and corporate payments (such as virtual cards). 

True to the Group’s purpose, “Enrich connections. For good.”, these solutions enhance users’ well-being and purchasing power. They improve companies’ attractiveness and efficiency, and vitalize the employment market and the local economy. They also foster access to healthier food, more environmentally friendly products and softer mobility.

Edenred’s 10,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day. 
In 2022, thanks to its global technology assets, the Group managed some €38 billion in business volume, primarily carried out via mobile applications, online platforms and cards.

Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC 40 ESG, CAC Next 20, CAC Large 60, Euronext 100, FTSE4Good and MSCI Europe.

Read also

Press contacts


Media relations

By phone: +33 (0)6 83 54 12 10